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EMAIL/MSN CONTACT INFO: pokerhex@shaw.ca
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Frequently Asked Questions
Q: Why buy Pokerstars play money chips?
A: Pokerstars is the largest online poker site on the internet with excellent software and reliable support. The reason most people choose to play at Pokerstars is because of the wide variety of games and tables available. Pokerstars is a great place for beginners to learn and experience the game of poker.
They only offer a limited amount of play money chips for every new account. Play money is great for beginning poker players to learn from their mistakes without risking real money, also, for experienced players who want to hone their skills without risking much. It is also fun to take part in play money side games such as races, guts, or 40k/fold.
Q: How do I trust that I won't be scammed by your services?
A: We provide a safe and reliable service to my customers. We have been selling/buying Pokerstars play money since late 2006. Until recently, we have decided to open a website for our customers and to open to more potential users who would like to use our services. If you are a new customer, you can request to transfer smaller increments - let us know and we can work it out.
Just added! CLICK HERE to view the new feedback page. You can view the experiences of other users who have used the site's services or leave your own feedback!
[Old feedback page - archived 2006/2007]
Q: I heard it is illegal to sell or buy Pokerstars play chips, is that true?
A: Not true at all. Pokerstars allow the selling or buying of play chips. However, you are not allowed to spam the chat asking for play money trades as that will get your chat temporarily revoked. Otherwise, feel free to trade!
Q: What payment options are available if I want to purchase chips?
Acceptable payment options includes Paypal, Direct Pokerstars Cash Transfer, Full Tilt Poker Cash Transfer, Moneybookers, Western Union, Moneygram, or other methods that may be arranged by the buyer.
Q: I am interested in buying Pokerstars play chips, how do I proceed?
A: Please refer to the buyer's page for more info and instructions: Buy PS Play Chips
Q: I am interested in selling Pokerstars play chips, how do I proceed?
A: Please refer to the seller's page for more info and instructions: Sell PS Play Chips
Q: I just sold some chips to you, how do you pay me?
A: You will receive Pokerstars real money directly transferred to your Pokerstars account. You can also request to receive money through Paypal, or Full Tilt.
Q: How long does a transaction (buy or sell) usually take?
A: If selling play chips, it will take approximately 3-5 mins after seller transfers play chips from his/her account to my account. If buying play chips, buyer will receive their play money ASAP upon receipt of payment.
Q: What other gaming sites can I buy or sell chips from?
A: Besides Pokerstars, we also do Full Tilt, Facebook/Myspace/Bebo/Hi5/Tagged Zynga Chips for Texas Hold'em, Poker Palace Chips (Facebook/Myspace), Pokerstars Test, Ultimate Bet, and Party Poker. All other gaming sites please feel free to esquire about.
Q: I need to contact you ASAP, what is the best way to get in touch with you?
A: The best way to contact us is via Live Support. If the icon shows offline, the next best way is to use MSN messenger. Our MSN messenger is: pokerhex@hotmail.com, feel free to add me. If you don't have MSN, please contact via email at pokerhex@shaw.ca or leave a message through the offline Live Support.
Q: Why are you ignoring my MSN messages?
A: Please no begging for free chips, asking for loans, or any other favours besides trading chips or else you will be ignored!
Q: What other services do you offer?
A: We also exchange real money between different sites for a small fee. We can exchange your Paypal$ into Pokerstars$, FTP$, or vice versa. Please refer to: Exchange PS$
If you have any questions or require help, please feel free and don't hesitate to contact us at: pokerhex@shaw.ca
Or get a hold of us faster if you add our MSN instant messenger: pokerhex@hotmail.com